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General Service Repair |
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| $75/hr | Labor Rate |
| $37.50 | Non-Refundable Bench Fee (covers first 1/2 hour labor) (bench fee will be credited to final invoice) |
| $37.50 | Minimum Repair Charge |
| $35.00 | Additional Charge for Same Day Emergency Repair |
Network Related Service
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| $95/hr | Labor Rate |
| $95.00 | Minimum Service Charge |
| $80.00 | Additional Charge for Same Day On-site Emergency Service |
General Phone Support
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| Free | Up to 5 Minutes for Current Customers |
| $18.75 | Per 15 Minute Increment (must have credit card number or charge account with us) |
- All on-site calls are billed from the time the Service technician leaves CS Technologies Plus to the time the Service Technician returns to CS Technologies Plus.
- In-house service is scheduled on a first-come first-serve basis.
- Scheduled in-house appointments which are considered an emergency repair have priority over normal in-house repairs. These repairs will have the Emergency Repair fee added to the bill.
- Innovative Service Agreement (ISA): Business customers who purchase an ISA are entitled to priority service with a lower rate. Call us for details.